Privacy policy

ACCESSCAR operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). ACCESSCAR is a store powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or another transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or rendered non-identifiable so that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and bank account numbers, payment card details, bank account information, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including information you include in communications with us, such as customer support inquiries.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interactions with the Services, such as how and when you access or interact with them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to implement certain technologies or when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, handling orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, organizing shipments, facilitating returns and exchanges, enabling reviews, and creating a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to tailor and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you online advertisements related to products or services on the Services or other websites, including based on items you previously purchased or added to your cart and your other activities on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or respond to fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our services. If you choose to create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or other access credentials with anyone.

Communicating With You

We use your personal information to provide customer service, respond to your inquiries, provide effective support, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in legal proceedings, litigation, or disputes, and to enforce our terms or policies or investigate possible violations thereof.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

  • With Shopify, service providers, and other third parties that provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order processing, and shipping);
  • With business and marketing partners to provide marketing services and targeted advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information according to their own privacy notices. Depending on your location, you may have the right to ask us not to share information about you for targeted advertising purposes;
  • When you instruct us, request, or otherwise consent to disclosure to third parties, such as for product shipping or through your use of social media widgets or login integrations;
  • With our affiliates or within our corporate group;
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce applicable terms or policies, or protect the Services and the rights of our users or third parties.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. Information submitted to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than your own.

To protect, grow, and improve our business, we also use certain enhanced Shopify features that integrate data and information from your interactions with our store, other merchants, and Shopify itself. In these cases, Shopify is responsible for processing your personal information related to these enhanced features and handling requests regarding your rights. To learn more, please consult Shopify’s Consumer Privacy Policy and privacy portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we encourage you to review their privacy and security policies and terms of use. We are not responsible for the privacy or security of such sites or the accuracy or reliability of the information they contain.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us to request its deletion.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements or policies.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

  • Right of access/information – Request access to personal information we hold about you;
  • Right to deletion – Request deletion of your personal information;
  • Right to correction – Request correction of inaccurate personal information;
  • Right to portability – Receive a copy of your personal information and request transfer to a third party;
  • Communication preferences – Opt out of promotional emails via the unsubscribe link provided in our emails.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the following rights:

  • Right to object or restrict processing – Request that we stop or limit processing for certain purposes;
  • Right to withdraw consent – Withdraw consent where processing is based on consent.

You may exercise these rights through the designated areas on the Services or by contacting us using the details below.

Complaints

If you wish to file a complaint regarding our handling of your personal information, please contact us using the information below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the EEA or the UK, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved safeguards, unless the destination country has been deemed to provide an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us by email at accesscar@outlook.fr or by mail at:

127 Avenue du Marechal Juin
Le Lavandou, 83980
France

For the purposes of applicable data protection laws, we are the data controller of your personal information.